Privacy Policy

Introduction

Rana Xpress International Pvt Ltd (India) and Xpress Cargo & Freight Forwarding Pvt Ltd (Sri Lanka) ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information you provide directly to us, such as:

• Contact information (name, email address, phone number)
• Shipping and billing addresses
• Payment information
• Cargo and shipment details
• Communication preferences

Website Analytics and User Experience

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cargo and freight forwarding services
• Process transactions and shipments
• Communicate with you about our services
• Send you updates, promotional materials, and other information
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and prevent fraud

Information Sharing

We may share your information with:

• Service providers and business partners who assist in our operations
• Customs authorities and regulatory bodies as required by law
• Shipping carriers and logistics partners
• Third-party analytics providers (Microsoft Clarity, Google Analytics)
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing of your information
• Request data portability
• Opt-out of marketing communications

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. You can control cookie preferences through your browser settings, but this may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us